Privacy Policy for Household Budget Guide
We are committed to protecting your privacy and handling your personal details securely and respectfully.
Information We Collect
We collect only the information necessary to provide helpful resources, improve our service, and respond to your requests.
- Personal details you choose to share, such as name and contact information when you fill in our forms.
- Non-personal usage data collected with cookies to understand how our site is used and improve user experience.
- Records of communications or queries, to ensure we handle your feedback or support needs properly.
- Information required by law to protect our site and users, including for security or legal compliance.
How We Use Information
We use your data only to deliver quality service, helpful guides, and to answer your specific requests.
- Supporting your requests for resources or advice, such as emailing checklists or responding to your questions.
- Improving website navigation, content, and access to budget tools based on general site usage trends.
- Fulfilling legal, security, or compliance obligations under South African law.
- Sending brief updates on new resources if you opt in (you may unsubscribe at any time).
Our Legal Basis
We process your data according to South African laws and, where applicable, international privacy standards.
Where required, we obtain your consent before collecting data. We also process and store personal information under legitimate interest, contractual necessity, or legal compliance as permitted by law.
Information Sharing
Your personal details are never sold and shared only as necessary for service operation or by legal request.
- With trusted service providers who help us operate this website (such as hosting or email support).
- Where required by law, in response to valid requests for information from authorities.
- To protect the rights, property, or safety of users and our platform when reasonably necessary.
Protecting Data
We take reasonable steps—including encryption and access controls—to protect your data from misuse, unauthorised access, loss, or disclosure. All information is stored securely and reviewed regularly.
Your Rights
You may request to review, correct, or delete your personal data, or withdraw consent where applicable.
- Request access to, correction of, or deletion of your personal information held by us at any time.
- Withdraw consent for future communications or data processing, if our use is based on consent.
- Object to direct marketing messages, or restrict processing in specific situations.
- Lodge a complaint with the appropriate regulatory authority if you believe your rights have been infringed.
Cookies Policy
We use cookies for basic website functions and analytics. Adjust your settings or manage preferences anytime on our Cookie Policy page.
Cookie Policy Cookie Policy
Contact Us
Questions or requests about your data or this policy? Contact our privacy team using the details below.
Email Address: content@queraosira.sbs
Phone Number: +27574035158
Office Address: 377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa
Policy Changes and Updates
We may update this Privacy Policy from time to time. Please review this page periodically for any changes.
Last Updated: March 20, 2026